EDUCATE YOUR SKIN
THE FIVESTAR METHOD
NERIDA JOY
FREE DOMESTIC SHIPPING OVER $75 Details
FREE DOMESTIC SHIPPING OVER $75 Details
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Shipping Information

For shipping, we typically process and ship orders within 3-5 business days. However, please note that shipping times may be delayed during sales events or holidays.

  • Retail Shipping: is a flat rate of $5.95 for retail US orders under $75, or free for orders over $75 within the US for retail orders.
  • International Shipping: We can only ship within the United States at this time
  • Pro Accounts: shipping is calculated for your order.
  • Tracking Information: You will receive tracking information when your order ships. You can check order status within your account.

Returns

How to Return

To initiate a return, please contact us at support@educateyourskin.com or fill out the form below. If your return is accepted, we will provide detailed instructions on how and where to send your package. Items sent back to us without prior communication with our customer support team will not be processed.

Shipping Your Return

Please note that we cannot cover shipping costs or be held responsible for lost packages. To ensure your return reaches us safely, we recommend sending it with a trackable, insured shipping service that provides proof of postage. We are not liable for any items lost or damaged during transit, and shipping fees are non-refundable.

Faulty Items

Please check your order as soon as it arrives and get in touch with us immediately if you find any defects, damage, or if the wrong item was sent. This allows us to address the issue promptly.

To arrange a replacement for faulty items, please use the form below or email us at support@educateyourskin.com, including your order number and as much detail as possible, along with photos if applicable. We may request the faulty item be returned before issuing a store credit or replacement.

Exchanges

We do not offer exchanges on items. The fastest way to get a different product is to return the original item and, once the return is approved, place a new order for the item you’d like using your store credit.

Store Credits

Once we receive and review your returned item, we will notify you regarding the approval of your store credit. Approved returns will be issued as a store credit to your account.

Start a Return

Submit this form to start a return. Please include the order number and return reason below to ensure the fastest processing.

Customer Support

Mailing Address
Point on Beauty, LLC
11645 Wilshire Blvd #803
Los Angeles, CA 90025

Additional Return Inquiries
You can always reach us at support@educateyourskin.com.

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© 2025 Point on Beauty, LLC.

Shipping Information

We provide free shipping within the contiguous United States, Alaska, Hawaii, and to APO/FPO/DPO for any order over $75.

We primarily ship orders using the United States Postal Service.

  • Shipping is a flat rate of $5.95 for retail US orders under $75, or free for orders over $100 within the US for retail orders.
  • International Shipping: We can only ship within the United States at this time
  • Pro Accounts shipping is calculated for your order. Signature is required for any order $150.

Pro Accounts

We primarily ship orders using the United States Postal Service.

  • Shipping is calculated for your order. Signature is required for any order $150.
  • We recommend that you purchase optional insurance for all wholesale orders.

Pro Accounts are excluded from ALL promotions

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