For shipping, we typically process and ship orders within 3-5 business days. However, please note that shipping times may be delayed during sales events or holidays.
To initiate a return, please contact us at support@educateyourskin.com or fill out the form below. If your return is accepted, we will provide detailed instructions on how and where to send your package. Items sent back to us without prior communication with our customer support team will not be processed.
Please check your order as soon as it arrives and get in touch with us immediately if you find any defects, damage, or if the wrong item was sent. This allows us to address the issue promptly.
To arrange a replacement for faulty items, please use the form below or email us at support@educateyourskin.com, including your order number and as much detail as possible, along with photos if applicable. We may request the faulty item be returned before issuing a store credit or replacement.
We do not offer exchanges on items. The fastest way to get a different product is to return the original item and, once the return is approved, place a new order for the item you’d like using your store credit.
Once we receive and review your returned item, we will notify you regarding the approval of your store credit. Approved returns will be issued as a store credit to your account.
Submit this form to start a return. Please include the order number and return reason below to ensure the fastest processing.
Mailing Address
Point on Beauty, LLC
11645 Wilshire Blvd #803
Los Angeles, CA 90025
Additional Return Inquiries
You can always reach us at support@educateyourskin.com.
Share this link to earn a commission from your client. Once you have referred a user, all eligible purchases will earn a commission. As an affiliate, you also earn a lifetime commission on all future purchases from your referrals to EducateYourSkin.com. Learn More Here
You can add your referral key to any link on Educate Your Skin. For example, the current page you are on can be linked to with your referral key as shown above
